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Terms of Service

Article 1 (Purpose)

1. These Terms of Service are intended to define the rights, obligations, and responsibilities between Hwiya Co., Ltd. (hereinafter referred to as "Company") and users regarding the use of services (hereinafter referred to as "Services") provided through the website (https://www.trip-friends.com) and application operated by the Company (hereinafter collectively referred to as "TripTrend Platform").

Article 2 (Definitions)

The definitions of terms used in these Terms of Service are as follows:

  1. "Company" refers to Hwiya Co., Ltd., which provides services, and also refers to the cyber mall, which is a virtual business place established to enable users to trade goods or services (hereinafter referred to as "goods, etc.") that Hwiya Co., Ltd. intermediates and sells using information and communication facilities such as computers.
  2. "User" refers to a member who accesses the Company and receives services provided by the Company in accordance with these Terms of Service.
  3. "Member" refers to a person who has registered as a member by providing personal information to the Company, continuously receives information from the Company, and can continuously use the services provided by the Company.
  4. "Friend" refers to a person who is intermediated by the Company to travelers and provides various travel services to travelers.

Article 3 (Specification and Amendment of Terms)

  1. The Company shall post the contents of these Terms of Service, company name and representative's name, business location, address (including the address where consumer complaints can be handled), telephone number, email address, business registration number, telecommunications sales business report number, personal information protection officer, etc. on the initial service screen (front page) of the Company's website so that users can easily know them. However, the contents of the Terms of Service may be made available to users through a linked screen.
  2. The Company may amend these Terms of Service within the scope that does not violate related laws such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Framework Act on Consumers.
  3. When the Company amends the Terms of Service, it shall specify the effective date, amendment contents, and reasons for amendment, and notify them on the initial screen of the Company's website or a screen linked to the initial screen from 7 days before the effective date to the day before the effective date, together with the current Terms of Service. However, when changing the Terms of Service unfavorably to users, it shall notify with a grace period of at least 30 days in advance. In this case, the Company shall clearly compare the contents before and after the amendment regarding important matters and display them in an easy-to-understand manner for users.
  4. When the Company amends the Terms of Service, the amended Terms of Service shall apply only to contracts concluded after the effective date, and the Terms of Service provisions before the amendment shall continue to apply to contracts already concluded before that date. However, if a user expresses their intention to be subject to the amended Terms of Service provisions by sending their consent to the Company within the notice period of the amended Terms of Service under paragraph 3, the amended Terms of Service provisions shall apply from the amendment date.
  5. When the Company amends the Terms of Service, users have the right not to agree to the amended Terms of Service. If a user does not agree to the amended Terms of Service, they may discontinue using the service and request withdrawal from the Company. However, if a user does not make an explicit expression of intention not to agree to the Company's amended Terms of Service within the amendment grace period of the amended Terms of Service notified by the method described in the previous paragraph, they shall be deemed to have agreed to the amended Terms of Service.
  6. These Terms of Service are the basic agreement regarding service use established between the Company and users. The Company may, when necessary, establish and notify in advance matters to be applied to specific services (hereinafter referred to as "individual terms"), and when agreeing to such individual terms and using specific services, the individual terms shall take precedence, and these Terms of Service shall have supplementary effect. Regarding changes to individual terms, paragraphs 3 and 4 above shall apply mutatis mutandis.
  7. When a user requests to view the Terms of Service they agreed to upon registration, the Company shall send them in link form to the email address provided by the user upon registration.
  8. The Company may separately establish Terms of Service and conditions of use for each individual service according to the specific content of the services provided and obtain the consent of members. In this case, the Terms of Service for individual services shall take precedence over these Terms of Service.
  9. Matters not specified in these Terms of Service and individual terms, and the interpretation of the Company's Terms of Service shall be governed by related laws such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, consumer protection guidelines in electronic commerce established by the government, interpretations by government agencies, or commercial practices.

Article 4 (Provision and Modification of Services)

  1. The Company performs the following tasks:
    • Providing information about goods, etc. directly sold by the Company and concluding sales contracts for such goods, etc.
    • Intermediating sales contracts for goods, etc., including intermediating travel contract conclusions with "Friends"
    • Other tasks determined by the Company
  2. In the case of intermediary services, the Company only provides tools (platforms) that enhance the reliability and stability of transactions between "Friends" and sellers and users, and the parties to the transaction must bear the responsibility related to transactions established between "Friends" and sellers and users themselves.
  3. The Company may change the content of goods or services to be provided by contracts to be concluded in the future in cases such as out-of-stock goods or services or changes in technical specifications. In this case, the changed content of goods or services and the provision date shall be specified and immediately notified where the current content of goods or services is posted.
  4. When the Company changes the content of services contracted with users due to reasons such as out-of-stock goods, etc. or changes in technical specifications, it shall immediately notify the user of the reason to an address where notification is possible.
  5. The Company may entrust part of the service to third parties such as partner companies when deemed necessary.

Article 5 (Service Interruption)

  1. The Company may temporarily suspend the provision of services when reasons that hinder normal service use occur, such as maintenance, inspection, replacement and failure of information and communication facilities such as computers, communication interruption, service usage overload, national emergency, power outage, natural disasters, and other force majeure circumstances.
  2. When services cannot be provided due to reasons such as business type conversion, business abandonment, or corporate mergers, the Company shall notify users by the method specified in Article 8.

Article 6 (Membership Registration)

  1. Users apply for membership registration by filling in member information according to the registration form established by the Company and expressing their intention to agree to these Terms of Service.
  2. The Company shall register as members those users who have applied for membership as described in paragraph 1, unless they fall under any of the following categories:
    • When the applicant has previously lost membership qualification under Article 7, paragraph 3 of these Terms of Service, except when 3 years have passed since the loss of membership qualification under Article 7, paragraph 3, and the Company's consent for membership re-registration has been obtained.
    • When there are false statements, omissions, or errors in the registration information
    • When it is determined that registering as a member would cause significant technical difficulties for the Company
  3. The establishment of membership registration shall be at the time when the Company's acceptance reaches the member.
  4. When there are changes to the registration information under paragraph 1, members must immediately notify the Company of such changes by email and other methods.

Article 7 (Member Withdrawal and Loss of Qualification, etc.)

  1. Members may request withdrawal from the Company at any time, and the Company shall immediately process the member withdrawal.
  2. When a member falls under any of the following reasons, the Company may restrict or suspend membership qualification. If the Company suffers damages as a result, the member must compensate for such damages.
    • When false information is registered during membership application
    • When payment for goods, etc. purchased using the Company or other debts borne by the member in relation to using the Company are not paid by the due date
    • When interfering with other people's use of the Company or stealing their information, thereby threatening electronic commerce order
    • When using the Company to engage in acts prohibited by laws or these Terms of Service or contrary to public order and morals
    • When harming the sound operation of the Company or interfering with the Company's business through the following acts:
      • When stating or spreading unfounded or false facts related to the Company's operation, thereby damaging the Company's reputation and harming the Company's credibility
      • When seriously harming the work environment by using abusive language or obscene behavior toward employees during the Company's operation process
      • When interfering with business through unreasonable frequent contact, disturbance, threats, or demands for compensation (points, cash, products) for damages without proven causal relationship during the Company's operation process
      • When interfering with the Company's business through habitual cancellation after partial use, full or partial returns, etc., despite the absence of special defects in products or services purchased through the Company
    • When stealing others' information
    • When transferring, leasing, or providing as collateral the service usage rights or other contractual status with the Company to others
    • When conducting business activities using the service without the Company's prior written consent
    • When harming or modifying the service
    • When reproducing information obtained through the service for purposes other than service use without the Company's prior consent, or using it for publication, broadcasting, etc., or providing it to third parties
    • Distributing insulting or defamatory content or vulgar, obscene information that violates public order and morals
    • Collecting others' personal information
    • Harassing or threatening other users, or continuously causing pain or inconvenience to specific users
    • Violating Article 20 of these Terms of Service regarding user obligations, including other regulations or conditions of use established by the Company
  3. If the same act is repeated two or more times after the Company restricts or suspends membership qualification, or if the reason is not corrected within 30 days, the Company may cause the loss of membership qualification.
  4. When the Company causes the loss of membership qualification, it shall cancel the member registration. In this case, it shall notify the member and provide an opportunity for explanation by setting a period of at least 30 days before canceling the member registration.

Article 8 (Notice to Members)

  1. When the Company gives notice to members, it may do so to the email address provided by the member when registering with the Company.
  2. For notices to an unspecified number of members, the Company may substitute individual notice by posting on the Company bulletin board for one week or more. However, individual notice shall be given for matters that have a significant impact on the member's own transactions.

Article 9 (Management of Posts)

  1. The Company may delete without prior notice content that users post or register on the site if it is determined to fall under any of the following items, and the Company shall not bear any responsibility for this.
    • Content that defames or slanders other users or third parties, thereby damaging their reputation
    • Content that violates public order and morals
    • Advertisements for commercial purposes without prior consent
    • Content deemed to be related to criminal acts
    • Content that infringes on third parties' copyrights or other rights
    • Cases that violate related laws or regulations established by the Company
    • Content unrelated to services provided by the Company
    • Content created by unauthorized use of others' names, etc., or content that unauthorized modifies information entered by others
    • Cases that deviate from the purpose of posting, such as posting the same content multiple times
    • Cases of collecting and posting URL information from sites that prohibit the use of post information in external services
    • Cases deemed to violate related laws and the Company's detailed usage guidelines for individual services
  2. The Company shall not be responsible for damages incurred by partners or users trusting the accuracy of information, materials, and facts written by other partners or users, unless there is intentional misconduct or negligence by the Company.

Article 10 (Information Provision and Advertising)

  1. The Company may provide members with various information deemed necessary during service use through notices, email, postal mail, SMS, telephone, etc. However, members may refuse to receive SMS, email, etc. at any time, except for transaction-related information and responses to customer inquiries in accordance with related laws.
  2. The Company shall not be responsible for losses and damages incurred by users' participation in or communication or transactions with advertisers' promotional activities posted on the service or through the service, unless there is intentional misconduct or negligence by the Company.

Article 11 (Payment Methods)

Payment for goods or services purchased from the Company or payment for travel contracts intermediated by the Company shall be made by methods designated by the Company among the following:

  • Online bank transfer, virtual account deposit, real-time account transfer
  • Various card payments including prepaid cards, debit cards, domestic and international credit cards
  • Payment through electronic payment methods such as PayPal, Naver Pay, Payco, etc.
  • Other payment methods recognized by the Company

Article 12 (Issuance and Use of Coupons and Points)

  1. The Company may issue vouchers and other certificates (hereinafter referred to as "Coupons") used for purchasing goods or services directly sold by the Company or travel-related services of "Friends" intermediated by the Company, and may sell or provide them to users.
  2. "Coupons" and "Points" are issued and managed according to the following types:
    • "Coupons" are provided free of charge for promotional and event purposes and can be used limitedly within the indicated scope.
    • Users cannot transfer "Coupons" purchased or provided by the Company to others for a fee or free of charge, and cannot acquire or use "Coupons" through illegal methods (hacking, data forgery or alteration, use of codes issued for others, transactions with third parties other than the issuer, etc.). If users acquire or use "Coupons" in violation of this paragraph, the Company may refuse to provide the goods or services requested by such users and may claim compensation for damages incurred by the Company.
    • Specific matters regarding the payment targets, criteria, usage methods, and deadlines for event coupons shall be in accordance with what the Company guides and notifies users.
    • Regarding the refund of "Coupons" held by users when the usage contract under these Terms of Service is terminated due to cancellation, etc., it shall be in accordance with Article 7 of the Online Gift Certificate Terms of Service, and "Coupons" shall expire upon termination of the usage contract.
  3. The Company may grant certain points to users according to their purchasing activities, event participation, delivery delay compensation, etc.
  4. Users may use points as a payment method when purchasing the Company's products, etc., and the Company separately posts or notifies the criteria for point accumulation, usage methods, usage deadlines, and restrictions on the Company's homepage and app screens. Matters regarding point usage conditions may vary according to the Company's policies.
  5. The validity period of points is, in principle, the period stated in individual notices, and if not used during the validity period, they automatically expire at midnight on the expiration date. However, the validity period of points granted through marketing or other promotions or points with prior special agreements (including prior notices) may be set separately.
  6. Points cannot be refunded for cash, and expire when the point usage period expires or when the usage contract is terminated.
  7. Users cannot transfer points to third parties or to other IDs, and cannot trade them for a fee or convert them to cash.
  8. The Company may restrict the use of points or cancel purchase applications using points or suspend "member" qualifications when users acquire points through methods not approved by the Company or through fraudulent methods such as providing false information, or use points for fraudulent purposes or uses.
  9. Upon "member" withdrawal, unused points among converted/accumulated points immediately expire, and expired points are not restored even if re-registering after withdrawal.

Article 13 (Damages and Exemption)

  1. The Company shall be liable to compensate for damages incurred to users or third parties due to the Company's intentional misconduct or negligence, limited to ordinary damages, and shall be liable to compensate for damages due to special circumstances only when objective evidence is provided that the Company knew or could have known such circumstances. However, the Company shall not be liable to compensate for cases where the Company immediately notifies contract cancellation and dissolves the contractual relationship in the pre-contract confirmation standby-preparation state.
  2. When users violate the provisions of these Terms of Service and cause damages to the Company, users who violated these Terms of Service shall be liable to compensate the Company for damages, limited to ordinary damages, and shall be liable to compensate for damages due to special circumstances only when "users" knew or could have known such circumstances.
  3. The Company shall be exempted in the following cases:
    • The Company shall be exempted from responsibility for service provision when services cannot be provided due to natural disasters, wars, and other equivalent force majeure circumstances.
    • The Company shall be exempted from responsibility when damages occur due to telecommunications service providers stopping or not normally providing telecommunications services.
    • The Company shall be exempted from responsibility for damages occurring due to unavoidable reasons such as maintenance, replacement, regular inspection, and construction of service facilities.
    • The Company shall not be responsible for service usage obstacles or damages due to users' fault.
    • The Company shall not be responsible when damages occur due to users' computer errors or when users inadequately provide personal information and email addresses, causing damages.
    • The Company shall not be responsible for users not obtaining expected profits or losing profits through service use.
    • The Company shall not be responsible for compensating for mental damages that users suffer from other users while using the service.
    • The Company shall not be responsible for the reliability, accuracy, and other content of various information, materials, and facts posted by users on the Company.
    • The Company has no obligation to intervene in disputes arising between users or between users and third parties through the service as a medium, and has no responsibility to compensate for resulting damages. However, the Company may propose mediation for dispute resolution according to internal guidelines or operate autonomous dispute mediation centers.

Article 14 (Supply of Goods, etc.)

  1. Unless there is a separate agreement with users regarding the supply timing of goods, etc., the Company shall take necessary measures such as custom manufacturing and packaging to deliver goods, etc. within 7 days from the date the user made the offer. However, if the Company has already received all or part of the payment for goods, etc., it shall take measures within 3 business days from the date of receiving all or part of the payment. At this time, the Company shall take appropriate measures so that users can check the supply procedures and progress of goods, etc. In particular, for intermediary services such as travel contracts, the Company must deliver separate terms and conditions applicable to such services when they exist and take a series of measures to ensure that such services proceed without disruption.
  2. The Company shall specify the delivery method, the party responsible for delivery costs by method, and delivery period by method for goods purchased by users. When the Company provides intermediary services such as travel contracts, it shall deliver separate traveler contracts, etc. for products reserved by users and provide related information by linking to suppliers' websites, etc. so that users can learn about the purchase and use of such services (delivery methods, shipping periods, etc.) through suppliers.
  3. When force majeure circumstances such as holidays, other non-business days, or natural disasters occur, the corresponding period shall be excluded from the delivery period.

Article 15 (Refund, Return and Exchange)

  1. When the Company cannot deliver or provide goods, etc. that users have applied to purchase due to reasons such as out-of-stock, it shall notify users of the reason without delay and, if payment for goods, etc. has been received in advance, refund the payment or take necessary measures for refund within 3 business days from the date of receiving payment. However, for intermediary services such as travel contracts, separate terms and conditions shall apply.
  2. Round-trip shipping costs and other necessary costs for returns or exchanges of goods, etc. shall be borne by the party at fault, and the Company that designated the delivery company at fault shall be responsible for compensating damages suffered by users due to delivery problems.
  3. For products corresponding to intermediary sales operated by overseas companies, returns, exchanges, and refunds may be restricted according to local company policies, and the Company shall provide separate notice regarding this. For goods shipped from overseas to domestic locations and intermediary products, returns, exchanges, and refunds may be restricted according to local company policies, and the Company shall provide separate notice regarding this.

Article 16 (Withdrawal of Offer, etc.)

  1. Users who have concluded contracts with the Company regarding the purchase of goods, etc. may withdraw their offer within 7 days from the date of receiving notification of receipt confirmation. However, for intermediary services such as travel contracts, separate terms and conditions shall apply.
  2. When users have received delivery of goods, etc., they cannot withdraw their offer or exchange in the following cases:
    • When goods, etc. are lost or damaged due to reasons attributable to the user (however, if packaging, etc. is damaged to check the contents of goods, etc., withdrawal of offer, etc. is possible unless restrictions on withdrawal of offer have been notified in advance.)
    • When the value of goods, etc. has significantly decreased due to the user's use or partial consumption
    • When the value of goods, etc. has significantly decreased to the extent that resale is difficult due to the passage of time
    • When the packaging of original goods, etc. is damaged in cases where reproduction is possible with goods, etc. having the same performance
    • When the provision of services or digital content under Article 2, Paragraph 5 of the "Framework Act on the Promotion of Cultural Industries" has commenced. (However, for contracts consisting of divisible services or divisible digital content, withdrawal of offer, etc. is possible for parts where provision has not commenced unless restrictions on withdrawal of offer have been notified in advance.)
  3. In cases under Paragraph 2, Items 2 through 5, if the Company has not taken measures such as clearly stating in places easily recognizable by consumers that withdrawal of offer, etc. is restricted or providing trial products in advance, users' withdrawal of offer, etc. shall not be restricted.
  4. Notwithstanding the provisions of Paragraphs 1 and 2, when the contents of goods, etc. differ from advertising contents or are performed differently from contract contents, users may withdraw their offer, etc. within 3 months from the date of receiving supply of such goods, etc., or within 30 days from the date they knew or could have known such facts.

Article 17 (Withdrawal of Offer for Tickets)

  1. When goods sold by the Company to users are travel-related admission tickets, viewing tickets, transportation tickets, or other tickets (hereinafter referred to as "Tickets"), matters regarding withdrawal of offer for tickets and other exchanges and refunds shall be in accordance with separately notified contents, notwithstanding the provisions of Article 15.
  2. When specific contents are not included in the notice under Paragraph 1, the provisions of Article 16 shall apply regarding withdrawal of offer for such tickets and other exchanges and refunds.
  3. When the Company, due to unavoidable reasons, stipulates contents more unfavorable than Article 16 regarding withdrawal of offer for such tickets and other exchanges and refunds through the notice under Paragraph 1, such contents must be displayed in an easily recognizable manner for users through bold text, etc.

Article 18 (Effects of Withdrawal of Offer, etc.)

  1. When the Company receives returned goods, etc. from users, it shall refund the payment for goods, etc. already received within 3 business days. In this case, when the Company delays the refund of goods, etc. to users, it shall pay delay interest calculated by multiplying the delay interest rate stipulated in the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc. for the delay period. However, for intermediary services such as travel contracts, separate terms and conditions shall apply.
  2. When refunding the above payment, if users have paid for goods, etc. using payment methods such as credit cards or electronic money, the Company shall request the business operator that provided such payment methods to stop or cancel billing for goods, etc. without delay.
  3. In cases of withdrawal of offer, etc., users shall bear the costs necessary for returning supplied goods, etc.
  4. When users have borne shipping costs when receiving goods, etc., the Company shall clearly indicate who bears such costs upon withdrawal of offer so that users can easily understand.

Article 19 (Privacy Policy)

Matters concerning personal information protection shall be in accordance with the content stipulated in the Privacy Policy separately posted on the Company's website.

Article 20 (Company's Obligations)

  1. The Company shall not engage in acts prohibited by laws and these Terms of Service or contrary to public order and morals, and shall do its best to provide services continuously and stably in accordance with the provisions of these Terms of Service.
  2. The Company must establish a security system to protect users' personal information (including credit information) so that users can use the service safely.

Article 21 (Members' Obligations Regarding ID and Password)

  1. The management responsibility for ID and password, except in the case of Article 17, lies with the member.
  2. Members must not allow third parties to use their ID and password.
  3. When members recognize that their ID and password have been stolen or are being used by third parties, they must immediately notify the Company and follow the Company's guidance when provided.

Article 22 (Users' Obligations)

  1. Users must not engage in the following acts:
    • Registering false information when applying or making changes
    • Stealing others' information
    • Changing information posted on the Company or intentionally attempting to change it
    • Transmitting or posting information other than information designated by the Company (such as computer programs)
    • Infringing on copyrights and other rights of the Company and third parties
    • Damaging the reputation of the Company and third parties or interfering with their business
    • Disclosing or posting obscene or violent messages/images/sounds/other information contrary to public order and morals on Company services
    • Using the Company's various event (coupon, etc.) services in ways that do not comply with Company service policies
    • Engaging in abusive language, disparagement, and other behavior significantly beyond the normal range, and acts that cause fear by displaying force, etc. during all procedures for handling customer complaints such as when the Company proposes mediation for dispute resolution according to internal guidelines or operates autonomous dispute mediation centers
    • Directly trading all travel products including 'Friend' products learned through the Company's intermediation with 'Friends' and third parties
    • Attempting to purchase goods and services whose transactions are restricted by law
    • Transferring, donating, or providing as collateral the Company's service usage rights and other service use contractual status to others

Article 23 (Relationship between Linking "Company" and Linked "Company")

  1. When an upper "Company" and lower "Company" are connected through hyperlinks (e.g., hyperlink targets include text, pictures, videos, etc.) or other methods, the former is called the linking "Company" (website) and the latter is called the linked "Company" (website).
  2. The linking "Company" bears guarantee responsibility for transactions conducted with users through goods, etc. independently provided by the linked "Company". However, it bears guarantee responsibility for such transactions only when the meaning that the linking "Company" bears guarantee responsibility is clearly stated on the initial screen of the linked "Company" or popup screen at the time of connection according to Article 23, Paragraph 2.

Article 24 (Members' Posts and Copyright)

  1. Posts refer to texts, photos, videos, various files, links, etc. posted by members while using the service.
  2. When damages or other problems occur due to members' posts, members shall be responsible for them, and the Company shall not be responsible.
  3. Copyright of posts posted by members belongs to the posting member as long as it does not infringe on third parties' rights. However, the Company may expose product lists, product-specific content, and community posts to other websites, apps, emails, online and offline, etc. to promote the MyRealTrip platform and increase exposure of product lists and communities to potential guests. For such exposure, they may be partially modified, reproduced, and edited within the necessary scope.
  4. Notwithstanding the provisions of the previous paragraph, when the Company provides posts to third parties for purposes other than those stated in the previous paragraph and receives monetary compensation, it shall obtain members' consent in advance through telephone, email, etc. In this case, the Company shall provide separate compensation to members.
  5. Members posting posts on the service is deemed to permit other members to use posts within the service or the Company to use them as search results. It is also deemed to permit smartphone and tablet PC service users (including those who visit the service without registration through apps or browsers) to save and utilize posts using functions provided by software (e.g., apps, browsers) or hardware (e.g., smartphones, tablet PCs).
  6. When members terminate their usage contracts, posts that are re-posted or reproduced by others through storage, bookmarking, etc., posts provided in combination with others' posts, and posts registered on public bulletin boards, etc. shall not be deleted.

Article 25 (Dispute Resolution)

  1. The Company establishes or operates damage compensation processing organizations according to related laws and the Company's internal policies to reflect legitimate opinions or complaints raised by users and process compensation for their damages.
  2. The Company prioritizes efforts to process complaints and opinions submitted by users, and for intermediary products, may mediate according to internal policies for smooth consultation between 'Friends' and third parties and users. However, when prompt processing is difficult, it shall immediately notify users of the reasons and processing schedule.
  3. When users apply for damage relief regarding electronic commerce disputes that occur between the Company and users, the Company may guide them to apply for mediation by dispute mediation organizations commissioned by the Fair Trade Commission or city/provincial governors.

Article 26 (Jurisdiction and Governing Law)

  1. Regarding lawsuits concerning disputes arising between the Company and users, jurisdiction shall be according to agreement between the parties, and if there is no prior agreement, it shall be according to the jurisdictional provisions of the Civil Procedure Act.
  2. Korean law shall apply to lawsuits filed between the Company and users.

Article 27 (Special Provisions)

Matters not specified in these Terms of Service shall be governed by the provisions of related laws such as the Framework Act on Electronic Transactions, the Digital Signature Act, consumer protection guidelines in the Act on Consumer Protection in Electronic Commerce, etc.